With 20 years of experience, Commercial Engineer with a Diploma in Service Management and Master in Marketing, he leads and makes high-level decisions with the purpose of growing our clients' businesses with quality and organizational strategy.
Cristóbal Ayub
CCO
Cristóbal Ayub
CCO
Partner and Commercial Director at BST. Commercial Engineer with more than 15 years of experience in the development of services and innovation for large companies. Great interest in new technologies and how to generate value for BST's clients.
Juan Emilio Assef
Associate Sales Manager
Juan Emilio Assef
Associate Sales Manager
Executive with more than 25 years of experience in the BPO business, MBA and Master in Systemic Analysis, with great interest in innovation, results orientation, new technologies and leadership in order to give value to BST clients.
Gladys Alarcón
Service Manager
Gladys Alarcón
Service Manager
Accountant with a master's degree in financial management, she has 20 years of experience as a Service Manager, fostering relationships with clients in her area and providing customized solutions.
Cristian De La Cerda
Service Manager
Cristian De La Cerda
Service Manager
Commercial engineer with more than 10 years of experience in the areas of management control and business intelligence. His main focus is to provide superior service in business processes with the help of process automation.
Eduardo Lizama
TECHNOLOGY MANAGER
Eduardo Lizama
TECHNOLOGY MANAGER
Connectivity and networking Engineer, he leads strategies and technology teams to contribute to scale development, delivery of business services through technology solutions, driving innovation for business development.
Aracelli Barriga
Service Manager
Aracelli Barriga
Service Manager
General Accountant, continuously providing a service of excellence, she is in charge of planning, organizing, directing and controlling the resources of her business area, in order to obtain the maximum possible benefit.
Diego Molina
Administration and Finance Manager
Diego Molina
Administration and Finance Manager
Industrial Civil Engineer with more than 15 years of experience in finance and management control in national and multinational companies. With great interest in strategic planning, management control and profitability of the company.
Mauricio Castells
Sales Manager
Mauricio Castells
Sales Manager
Mechanical Engineer, Master’s in Business Management, International MBA, fifteen years of experience in multinational companies, leading commercial and operational processes.
Maria Eugenia Cabezas
DEPUTY FINANCE MANAGER
Maria Eugenia Cabezas
DEPUTY FINANCE MANAGER
Administration and finance professional, responsible for the coordination, planning, execution and evaluation of all administrative tasks that support the daily operations of the company.
Emily Pagua
Scrum Master
Emily Pagua
Scrum Master
With 8 years of experience in IT projects. Computer engineer with a diploma in administration and project management, in charge of the correct execution of agile processes for the development of quality services within the company.
Alex Medina
HEAD OF DATA
Alex Medina
HEAD OF DATA
Computer engineer with more than 20 years of experience in programming, development and doing projects of small, medium and large scale.
Richard Rodriguez
SOLUTION ARCHITECT
Richard Rodriguez
SOLUTION ARCHITECT
During his 13 years of experience, he has been able to lead, educate, and inspire people to work in high-performing business technology teams through his passion for technology, subject matter knowledge, and communication and learning skills.
Susana Soto
SERVICE LEAD
Susana Soto
SERVICE LEAD
With 15 years of experience. Engineer in Administration, she leads the management of tasks related to personnel administration and actively participates in the standardization of procedures and projects in the human resources area.
Grace Muñez
CUSTOMER SUCCESS
Grace Muñez
CUSTOMER SUCCESS
With 15 years of experience. General Accountant, she has high interest in the resolution of the problems that our clients have, promoting the satisfaction and loyalty of BST clients.
Angely Peralta
Commercial & Marketing Assistant
Angely Peralta
Commercial & Marketing Assistant
Dreamer and eager to innovate and transform the lives of our clients, she specializes in digital marketing strategies, market research, lead prospecting, customer loyalty, content creation for social networks and digital portals.
Andres Ciudad
SERVICE LEAD
Andres Ciudad
SERVICE LEAD
Passionate, dynamic and enterprising, he has 11 years of experience in Call Center, manages and configures dialing engines for sales campaigns, collections, customer service, in order to succeed in business operations.
Evelin Estrada
SERVICE LEAD
Evelin Estrada
SERVICE LEAD
Accountant with a postgraduate degree in Applied Accounting, she specializes in management control, collections, student enrollment and financial processes, in order to accelerate the cash flow of our clients.
Jennifer Caceres
Functional Analyst
Jennifer Caceres
Functional Analyst
Commercial Engineer with 10 years of experience as a Functional Analyst, in charge of process documentation. With high interest in the creation of new projects of high business value.
